Retained HR
Unlimited HR advice, contracts, handbook updates, employee relations and disciplinary support. One monthly fee.
Contracts, employee handbooks, disciplinary advice, audits and manager training — delivered by HR consultants who’ve actually run hospitality teams. Retained, project or ad-hoc.
Choose the level of cover that fits the size of your operation. Switch between models any time — no contracts.
Unlimited HR advice, contracts, handbook updates, employee relations and disciplinary support. One monthly fee.
Handbook rewrites, TUPE transitions, restructures, redundancy programmes and policy refreshes — scoped and priced upfront.
Pay-per-call HR advice when you need it. No retainer, no minimum — just senior advisers on call when something hits the fan.
Custom training for managers and supervisors — leadership, compliance, customer experience and disciplinary handling.
UK-law-compliant employment contracts, casual worker agreements and offer letters for all hospitality roles.
Custom handbook covering shift patterns, dress code, allergens, tips/tronc, sickness, holidays and disciplinary procedures.
End-to-end support for disciplinary hearings, performance management and grievance procedures. Same-day phone advice.
Annual or pre-acquisition HR audit covering compliance, documentation, payroll alignment and tribunal-risk exposure.