Juice Hospitality are looking for an experienced Reception Supervisor in Cumbria to lead the team based in this luxury Hotel in Cumbria on a full-time, permanent basis. You will receive a competitive salary of £22500 per annum plus.
The Hotel has built up a great reputation in the area for modern rooms and public space, great facilities and a fresh and healthy food and beverage offering. The company is a part of a group of hotels.
As the Reception Manager, you will be responsible for the productivity of the reception by ensuring company standards are met and all targets are hit. You will maintain great relationships with existing customers. You will also be responsible along with the head office team for maximizing guest satisfaction and revenue.
The Reception Supervisor duties and key responsibilities:
Establish a full understanding of the Hotels market place in the area.
Work closely with all departments in driving revenue and company standards
Establish a great connection in the local community.
Focus on driving standards and improving the guest experience.
Work closely with the Management team regarding revenue targets, forecasting and budgeting.
The ideal Reception Manager will be a pro-active individual who has worked as a Receptionist for at least 2 years and has a great attitude and skill set in driving standards and revenue whilst maintaining excellent customer service standards.
Someone who can formulate plans that move the hotel forward, anticipate potential hurdles and create action plans to overcome and or prevent them.
Ideally the Reception Supervisor will have a full understanding of the day to day running of a busy Hotel and work closely with the team to ensure company standards are met.
So, if you feel you have the skills and experience to become the hotels next Reception Manager then please apply today.